Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: January 2025
At Bukora, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
By using Bukora, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.
Information We Collect
We collect information that you provide directly to us, including your name, email address, phone number, and payment information when you create an account or make a booking.
We automatically collect certain information about your device and how you interact with our platform, including IP address, browser type, pages visited, and time spent on pages.
We may collect location information if you grant us permission, which helps us show you relevant businesses in your area.
We collect information about your bookings, preferences, and interactions with businesses to improve your experience and provide personalized recommendations.
How We Use Your Information
To provide, maintain, and improve our services, including processing bookings, managing your account, and facilitating communication between you and businesses.
To send you important updates about your bookings, account changes, and service notifications.
To personalize your experience by showing you relevant businesses and services based on your preferences and location.
To analyze usage patterns and trends to improve our platform's functionality and user experience.
To detect, prevent, and address technical issues, fraud, or other security concerns.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
We use encryption technologies to secure data transmission and storage. All payment information is processed through secure, PCI-compliant payment processors.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.
We regularly review and update our security practices to address emerging threats and vulnerabilities.
Information Sharing
We share your information with businesses you book appointments with, including your name, contact information, and appointment details necessary to fulfill your booking.
We may share aggregated, anonymized data with third parties for analytics and business purposes that does not identify individual users.
We may disclose your information if required by law, to protect our rights or property, or in response to valid legal requests from government authorities.
We do not sell your personal information to third parties for marketing purposes.
Your Rights
You have the right to access, update, or delete your personal information at any time through your account settings.
You can opt out of marketing communications by adjusting your notification preferences in your account settings.
You have the right to request a copy of your personal data or to have your data deleted, subject to certain legal and operational requirements.
If you have concerns about how we handle your personal information, please contact us using the information provided below.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the 'Last updated' date. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@bukora.com